Help centre

Orders and delivery

When will my order arrive?

Standard delivery takes 2 to 4 working days, express delivery the next working day when you order before 2 pm.

How much is delivery?

4.90 EUR per brand, free from 60 EUR. Express delivery is 9.90 EUR.

I ordered from two brands: why two parcels?

Each brand ships its own pieces from its workshop, so your order may arrive in several parcels, each with its own tracking.

How do I find my size?

Our size guide gives the measurements every brand uses, for clothing, shoes and hats.

Between two sizes?

Write to us before you order: our team asks the brand how the piece fits.

How do I return a piece?

Start the return from your order page within 30 days. Returns are free, and the brand refunds you once it receives the parcel.

When am I refunded?

Within 14 days of the brand receiving your return, to the card you paid with.

How do I open my shop?

Create your account, describe your brand, and we check your shop within one business day.

What does it cost?

Opening is free. A commission is taken on each sale, shown before you publish.

Still need a hand?

Real people reply within one business day.